Salesforce Admin Certification Training

E-Learnify offers the Salesforce Administrator online training where you will  Learn to use the declarative “clicks not code” capabilities of the Force.com platform to create new applications—and pass the Salesforce App Builder Certification Exam.

Our courses and training are designed in such a way that students will find it easy to clear the Salesforce Administrator Certification.. Our Strong Point about the training that it is Salesforce Administrator  Online Training.
We have successful track record of delivering quality training on salesforce online training / certification from the students of UK , Europe , USA , Qatar , Germany , Italy , Spain , Canada , Denmark , Sweden , Switzerland , Netherlands , Australia , New Zealand , UAE , Thailand , Malaysia and many more countries
Course Outline: Sales force Administrator
Getting Around the App

• Understand the data model and navigation
• Find answers in Help & Training

Getting Your Organization Ready for Users

• Set up the company profile
• Configure the user interface
• Set up activities and calendars
• Configure search settings
• Set up Chatter
• Understand Salesforce1 settings

Setting Up and Managing Users

• Manage user profiles
• Create and manage users
• Troubleshoot user login issues
• Understand Sales force capabilities
• Set up Chatter Free and Chatter external users

Security and Data Access

• Restrict logins
• Determine object access
• Set up record access
• Manage record access with the role hierarchy
• Deal with record access exceptions
• Control access to events
• Manage field-level security

Customization: Fields

• Administer standard fields
• Create new custom fields
• Create selection fields: pick lists and lookups
• Create formula fields
• Work with page layouts
• Work with record types and business processes
• Maintain data quality

Managing Data

• Import new records using import wizards
• Update existing records with the data loader
• Keep records up to date with Data.com and social accounts and contacts
• Mass transfer records between users
• Back up data with a weekly export
• Mass delete records

Reports and Dashboards

• Run and modify reports
• Create new reports with the report builder
• Filter reports
• Summarize report data with formulas and visual summaries
• Print, export, and email reports
• Build dashboards

Automation

• Manage email administration
• Set up workflow rules
• Automate leads and cases

Managing the Support Process*
* For virtual classroom attendees, this content is delivered as an online module.

• Automate the support process
• Understand the Service Cloud console
• Enable collaboration in the Service Cloud
• Analyze support data with reports and dashboards